Who we are

Who We Are
Our website address is: https://www.diamondtouchcleaning1.com.


What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

When users submit forms on our website, we collect the data submitted, including names, email addresses, phone numbers, and any other relevant information. This information is used solely for responding to inquiries and providing our services.

SMS & Communication Consent

By providing your phone number on our website, you consent to receive SMS messages from Diamond Touch Cleaning. These messages may include service updates, appointment reminders, and promotional offers. Message and data rates may apply. You can opt out at any time by replying STOP to any SMS message you receive.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

Analytics

We may collect and use analytics data to improve the functionality and user experience of our website.


Who We Share Your Data With
We do not sell, trade, or rent users’ personal identification information to others. However, we may share aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.


How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, we store their personal information in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information.


Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.


Opt-Out and Data Removal Requests
Users who no longer wish to receive SMS communications can opt out at any time by replying STOP to any message received. You may also contact us at [Insert Contact Email] to request data removal.


Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.


Your Contact Information
For any privacy concerns, please contact us at: Diamond Touch Cleaning
[Insert Business Email]
[Insert Business Phone Number]


Additional Information

How We Protect Your Data

We implement security measures to maintain the safety of your personal information. These include encryption, secure access controls, and regular security reviews.

Data Breach Procedures

In the event of a data breach, affected users will be notified as soon as possible with details about the nature of the breach and any potential impact on their information.

Third Parties We Receive Data From

We may receive data from third-party services such as analytics tools and advertising platforms to improve our services.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling with user data.

Industry Regulatory Disclosure Requirements

We comply with all relevant industry regulations regarding user privacy and data protection.


Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any modifications constitutes your acknowledgment of the changes and your consent to abide by the updated policy.

Last updated: [3-3-25]